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FAQ:
1.What is information we need before quotation for magnet?
1) Material type and magnet performance.
2) Size and shape, and magnet tolerances, normally International tolerance (is +/-0.1mm )
4) Magnetization direction
5) Quantities required.
6) Magnet application
2: How to order?
A: send us inquiry → receive our quotation → negotiate details → confirm the sample → sign contract/deposit → mass production → cargo ready → balance/delivery → further cooperation.
3. How long can I expect to get the sample?
After your payment of the sample charge and files confirmed , the samples will be ready for delivery in 7-10 days. The samples will be sent to you via express and arriving in 7-10 workdays. You can use your own express account or prepay us if you do not have an account.
4.When can I get the price?
We usually quote within 24 hours. If you are very urgent to get the price, please tell us in your email , so we will regard your inquiry priority.
5.Could you provide me the shortest lead time?
We have materials in our stock,if you really need,you can tell us and we will try our best to satisfy you.
6.If I have paid,when will you help me to produce?
When we have received the money in our account,we will give you the receipt and arrange to produce immediately.
7.Are you able to provide best quality?
At our company you receive products under guarantee of ISO9001/TS19649/SGSsystems.
8.Are you able to offer best price?
Magnets are functional products,the cost depend on how strong the materials you need. We believe the most suitable is the best, therefore we can offer best prices to meet your targets.
9.What is your MOQ?
1000-5000-10000-200000 pcs etc. depend different size ,item, design and process. MIN and small quantity accept accordingly.
10.Packaging & Delivery
Packaging Details: Carton. Pallet
11.What is the product warranty?
We warranty our materials and workmanship. Our commitment is to your satisfaction with our products. In warranty or not, it is the culture of our company to address and resolve all customer issues to everyone's satisfaction.
12.Could I pay a visit to your factory?
Yes, of course, if you need, we will help you visit our factory, everything will be well arranged.
13.If I have more questions ,where can I get the answer?
If you have any questions, please feel free to contact us any time.
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